The iPad Impact

"What is unique about the iPad is they are truly the most tactile device, with a larger screen where you are actually moving the content with your hands, not a mouse or keyboard," she said. "This is a more immersive experience than the lean back of TV or the lean forward of the PC. You are part of the content."

Great quote from Catherine Spurway, Pointroll VP Advertising and Marketing.  I've been using an iPad for about a month now and my expectations and early hypotheses have been shattered.  When Apple announced the iPad I felt it would be mostly a media consumption device - a large iTouch.  I believed it would be hard to use for productivity based work apps.  I under valued this revolutionary product and the great opportunity for touch interfaces.

The iPad experience is so superior to the PC or Mac model.  I now refuse to travel with my Sony notebook (which is quite small).  I am typing this blog from my iPad while the person sitting next to me on this AA flight watches a movie on hers.  I brought my notebook on this business trip but haven't booted it up - just thinking about that makes me queasy!  For now on, the Sony will stay in its dock in my office.  I feel so liberated and know my travel life will be better, easier, more productive and more entertaining.  A wise colleague has a great blog called "Death of the Mouse".
 Through my recent iPad experience, I now understand the paradigm change to touch interfaces.  As the mouse dies, so will the hardware and software that work with mice and support the PC paradigm.

This is possible due to the beautiful Apple design and user experience plus cloud computing, easy low-cost apps, and improved and pervasive mobile broadband.  This iPad experience will only get better as more apps are released and integration between apps, device and cloud services improves.  There are a slew of new business productivity iPad apps hitting the market including apps for viewing, editing and saving Microsoft office files.  The NY Times reviewed a couple of these new apps today. 

The Puppy Effect
Many of us have experienced the magnet effect of walking a puppy in NYC (free tip for singles out there). Well, my new puppy is my iPad.  Everyone wants to see it, touch it, play with it.  I am having more conversations with strangers (do I really want/need that)?  And once someone tries it, they must have one.  I have seen this with a few friends already with their wives contacting me with questions so they can order the iPad for Fathers Day.
Naturally, being the digital marketing consultant and competitive freak that I am, I need to make a bunch of predictions about the winners and losers from the new iPad paradigm so here goes.

The Winners
  • Apple, naturally – the stock broke 270 today…all time high.
  • Smart advertisers (and agencies) who will test this platform before it reaches scale – test, measure, refine…
  • iPad app developers – the smart ones will develop “universal applications" (iPad, iPhone, etc.)
  • iPad accessory makers – the iPad needs a lot of accessories to connect to devices, to enjoy media, etc.
  • Desktop makers – much cheaper than laptops.  More will ask “do a really need a laptop and iPad?”.
  • Cloud services – as local storage goes away, demand for the cloud increases.
  • Digital Content producers – the iPad is the best digital content device ever.
The Losers
  • Apple, again - do we really need both iPad and iPhone?  There are better phones and networks.  Plus, there's little app synergy yet.  Time will tell...
  • Notebook makers – see above.
  • Software incumbents – see above.

So, what do you think?  Please comment below.

Apple's iAds - What it Means for App Developers, Brand and Direct Marketers

Last week, while still basking in the after-glow of Duke's 4th national championship and nail-biting victory over Butler (which I witnessed with a good Duke buddy), Apple gathered developers to discuss iPhone OS 4.0 and iAds.  In this recent NY Times article about the launch of iAds, there were some interesting comments. Steve Jobs said, "People are not searching on a mobile device like they are on the desktop". A Google spokeswoman commented that Google mobile search is 5 times bigger than 2 years ago and that people are searching 30-50 times more often on smartphones than basic mobile phones. While these 3 statements may be true, they don't explain Apple's entry into advertising and their new iAd strategy.  While it's becoming more and more obvious that Apple and Google are locked into a long term battle, the questions this competition stimulates are more intriguing.  Will this battle lead to ever greater innovation that will leave Blackberry, Palm, Microsoft and Nokia in the dust?  What is Apple's strategy and rationale for entering the digital advertising business (this is more than just mobile advertising. think iPad)?  Should performance oriented marketers see value in iAds.  By analyzing iAds, one can conclude that it's all about supporting their app developer ecosystem.

Let's take a look at Apple's iAds strategy.  Apple's mission is to make the iPhone OS the de-facto standard in mobile computing.  In keeping with their past, and in direct contrast to Google, Apple is winning with a closed approach due to their ability to deliver superior user experiences for consumers and, as importantly, developers.  iAds is consistent with these core principles.

·         By focusing the service on developer benefits, Apple will keep the apps flowing.  Combine this with Apples's app approval process and Apple should continue drive comp advantage of their app platform which will keep users migrating to iPhone, iPad, etc.
·         iAds allow app developers to have a revenue model for free apps and to keep paid app pricing down.  Developers/publishers will get 60% of ad revenue, Apple 40%.
·         Jobs believes iAds will deliver "engaging and emotive" experiences to users.  His relentless focus on the iAd user experience fits with their overall design approach and superior user experience.
·         iAds also take aims on Abode by pushing HTML5 over Flash for iAd development.  This is consistent with Apples past decisions to block Flash on the iPod, iPhone and now iPad.  Offering superior ad development tools, Apples hopes to diminish Abode's installed base asset.
·         It's a closed ad system that locks out Google mobile ads delivered through Google's recently acquired mobile network, AdMob.
·         iAds leverages the acquisition of Quattro whose core competency is around mobile display ads (qualitative), not quantitative ads tied to rich search or user data. The iAds announcement could have big implications for existing mobile advertising providers and networks such as AdMob and Millenial Media, which have built businesses on serving ads into iPhone applications.

iAds will not allow click offs to transactional websites.  Clicking through on iAds will launch the advertiser content, which essentially takes the form of mini branded applications in their own right, featuring video, games, and other interactive content.  By leveraging it's core competencies, strategy and Quattro acquisition, Apple appears to be catering primarily to brand marketers.  The focus on emotion is very different than Google's approach which is centered on delivering simple solutions for quantitative focused, direct response advertisers. iAds also won't solve the App proliferation problem for developers or users.  Hopefully Apple will now turn it's focus on building a better App search engine/directory coupled with direct response sponsored ads which would provide value to users, developers and direct response marketers.  I still have many questions about iAds.  Please help me answer the following questions by commenting below.

·         Will iAds be able to host shopping carts and travel booking engines?
·         Will ad serving, management, tracking and optimization tools work with iAds?
·         Will digital marketers be able to “close the loop”?
·         Should direct response advertisers test iAds or just "wait and see"?